Serf Associates, Inc.

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Serf Associates Personnel

Serf Formentini
Mark Formentini
John Formentini
Henry Dewey

Mark D'Apice
Michael Boese

Debbi Oberheim

Gail Formentini

Donny Malic

Ryan Ragland

Serf Formentini founded Serf Associates in 1977 after working in the glass and glazing industry for over twenty years. From 1957-1967, he was employed by the Amarlite division of Anaconda Aluminum. There he was an estimator, coordinator, architectural representative, territorial sales representative, and finally a Midwestern contract sales rep. From 1967-1977 he was with PPG Industries, starting in the Kokomo Division as a sales representative in the Chicago Metro area, with responsibilities that included the rest of Illinois, Indiana, and Southern Michigan. He then became the regional manager for nine southeastern states, and later the Midwestern Regional Manager.

Throughout the years, even as Serf Formentini's managerial responsibilities grew, he has remained in touch with our customers. His primary focus today is sales and technical support for our interior systems product line, support in glass/glazing, as well as his managerial role.

Serf also no longer believes the phrase "The check is in the mail".

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Mark Formentini joined the company in 1979. He had previous experience with the glazing industry by providing shop drawings to smaller glazing contractors while attending college. While providing sales and support in the glazing market, Mark's primary focus has been and continues to be in the sealants and adhesive segment. This focus has not only improved the already strong relationship with the glazing industry, it also expanded Serf Associates presence into the automotive windshield bonding industry and the waterproofing and caulking segment.

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John Formentini joined the company in 1980. John started as outside sales for the glazing market and today has responsibility for the shower enclosure distribution and the glass and glazing segment of Serf Associates business. He is responsible for our core business and also carries out office management and accounting responsibilities.

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Henry Dewey started with us in 1998, and assists with deliveries of our Shower enclosure distribution. Hank is a retired glazier, having worked in the Chicago area for 30 years.

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Mark D'Apice joined us in January of 2002.  He previously worked at ABC Rail in Chicago Heights for 23 years, ending up in Quality Control.  Mark is our warehouse manager, and is also in charge of all shower door fabrication.

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Michael Boese joined us in June 2004. He previously worked in construction management with a residential home builder in Minnesota. He also owned a vinyl siding installation company for the past five and a half years. Michael's primary responsibilities are outside sales for bath enclosures and automotive adhesives.

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Debbi Oberheim joined us in August 2006.  She worked for Bay Furniture for 12 years in Accounts Payable and in the Front Office.  She also worked 6 years in Customer Service for a cable company in Phoenix, Arizona.  She is responsible for general customer service and support, working with Gail in A/R and A/P, as well as various office duties. 

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Gail Formentini has "Officially" joined us in 2005.  As Mark's wife, she has always been a part of the company.  Gail takes care of A/P, A/R, Payroll, and other office duties.

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Donny Malic joined us in 2006.  Donny is a full time student at St. Xavier University.  He works in our warehouse, loading and unloading trucks, making glass packs, and anything else he is called on to do. 

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Ryan Ragland joined us in 2006.  He works in our warehouse, loading and unloading trucks, making glass packs, and anything else he is called on to do.

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